In keeping with Craig McLeod's post yesterday, I wanted to relate something that happened to me a few years ago.
I was in NYC for a meeting in Manhattan. While standing and waiting for my security badge to get into the building I was getting pretty irritated. It seemed to take forever. The security guard looked at me and said, "You know it takes twice the muscles to frown than it does to smile!"
Okay, so I didn't believe him and researched his claim on Google. The actual count, according to Snopes is 37 muscles to frown and 22 to smile! So at least we can all be accurate when we use the expression it takes more work to frown than to smile.
It might seem pretty trite for a blog post, but think about the response you get with a smile and a little laughter. If you're in business, it's the number one biggest secret in great customer service - just being able to empathize with your customer. The angriest of customers can be headed towards being neutralized with a smile and a little kindness.
If you're just spending time with friends, it's no different. People gravitate towards people who are happy. I guess that's what always amazed me when I'd walk by the Friendship Centers' Living Room - most people, including the staff were just happy. It's a safe, warm and friendly environment and it's a testimonial to the FC's motto: "People Helping People!"
Skip Cohen was introduced to the Friendship Centers early in 2012 when he started attending the Caregiver's Support Group in Sarasota. Since then he's become active in a wide variety of activities for the Friendship Centers, including helping with this blog, social media on Facebook and Twitter and doing a podcast with Paula Falk, "Ten Minutes With Paula", twice a month.
Outside of the Friendship Centers he has his own blog, an educational resource for photographers, SkipCohenUniversity.com and has co-authored six books on photography.
Photo Credit: © Mitarart - Fotolia.com